Last updated November 22nd, 2019
What kind of information does Deep Urban collect?
As you interact with our site, we may collect the personal information you choose to give us, such as names, addresses, email addresses, etc.. We also automatically collect information about your computer, such as its internet protocol (IP) address and which browser and operating system it uses.
What does Deep Urban do with the information it collects?
We use the information we collect to help us tailor our Products and Services to better serve you; to tell us about who visits our site and about what pages are being looked at and when; to decide what ads to show; and to fulfill orders for goods or services purchased on or through our Site. With your consent, we may also use this information to send you updates and emails about our products and services.
How does Deep Urban get my consent?
By using the site, you are giving your consent to the collection and use of your information. When you order from us, you are automatically added to our mailing list, but you can request to opt out by asking us (just the words “Opt Out” will do) in the “Note to Seller” section of our checkout page or by contacting us (See the next section, “How do I opt out?”).
How do I opt out?
All of our marketing emails will present you with an opportunity to opt-out of receiving those emails. You may also opt out by contacting our Privacy Compliance Officer using our contact page or by regular mail at:
Deep Urban Privacy Compliance
28631 224th PL SE
Maple Valley, WA 98038
Keep in mind that if you opt out of any of our mailing lists or services, we may continue to use the content (as defined in our Terms of Service) that you have already provided us.
Do you disclose my personal information?
We disclose personal information only as required by law or as required by the normal operation of our Site and/or Service. For instance, when you purchase a painting, we may relay your information to a third party shipping service, or if you order one of our personalized gift products, we may relay your information to a merchant who produces those products. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them. Currently, we use Stripe to process all of our payments.
If Deep Urban is acquired or merged with another company, your information may be transferred to the new owners.
How do you keep my information secure and safe?
Deep Urban stores an data it keeps about you and your transactions on a secure server behind a firewall. If you make a purchase on Deep Urban and you choose a direct payment gateway to complete your purchase, your transaction data, exclusive of credit card or or payment account number, is stored by Deep Urban, but no person at Deep Urban ever sees your credit card data, and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) by our credit card processor(s) (currently Stripe, which is trusted by millions to keep their data safe). All direct payment gateways we use adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
How old must I be to use DeepUrban.com?
According to our Terms of Service, by using this site, you represent that you are at least the age of majority in your state or province of residence.
What about changes to this policy?
Are there special statements for users in California?
Aren’t there always? 🙂 We think this is overkill, but we want to comply with California Civil Code Section Section 1798.83, so here goes: we will not disclose your personal information to third parties for their use in direct marketing without your consent. You have the right to opt in to such disclosure of your personal information (though we have no idea why the State of California seems to think you might want to). And, of course, you also have the right to opt out. Either way, you can do so by sending us an email and writing “California Privacy Compliance” in the subject line.
And finally …